Frequently Asked Questions
Everything you need to know about your Teak Tuning order
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
Do you accept returns or exchanges?
Yes, we offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return or exchange.
What payment methods are supported?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products handmade?
Many of our premium components are hand-finished and quality-checked in the USA to ensure the highest performance and durability for our customers.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs fees and import duties which are the responsibility of the customer.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.